More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. Take home assignment, data analytics and present recommendations. * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format, Opens the Fishbowl by Glassdoor site in a new window. A big red flag in the last round of interviews. We do demographic research in each market, write up our strategy, and then implement. 22. Verizon Media, Go to company page If you had to integrate POS of X client (big restaurant chain) how would you do it? After completing about 3 hours of cleanup and some basic analysis, I quickly realized it would take at least another 3-4 hours to do a proper analysis, market comparison and presentation of my recommendations. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Ive also learned to look at every conversation from the other side. 1. Simple and straightforward process overall. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. You also need to think creatively and be willing to experiment. We have a solid playbook of best practices. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. The process took 5 weeks. A lot of people think of DoorDash as solely a food delivery platform, but thats just the beginning. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. HR initial meet and greet was fine. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. Strategy and Operations Interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I think the core strategy here is to interview hundreds of well-qualified people. time between order and driver pickup is . I applied through a recruiter. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. Can someone else please DM me as well! I interviewed at DoorDash. We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. By 2015, we formalized this feedback model into WeDash. I have the same question, Iirc.,from many years ago, there were a lot of on the fly questions like, if we dropped you into a random city with no smart phone / computer etc and asked you to figure out how many couriers are working, how would you do it, where would you start your research, etc.. Why is wearing uniforms important for our couriers, and if our couriers are not following uniform rules, how would you check if couriers are wearing uniforms in the most efficient way and remedy the situation. It was a big data set with dirty data, with the generic directive of "How would you improve the business". University Careers; Search Jobs; . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Management Consulting Firm, Go to company page The total time spent interviewing was 2 months and 2 weeks. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. We're looking for a Strategy & Operations Associate or Senior . Operations Supervisor could earn up to 12% of their base for Max Performance. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Check out the recap below. A recruiter then emailed asking to move me to the next round. Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn We try to make it feel like everyones working in the same place, rather than across the continent. Tell me about a time you had to be "scrappy" to solve a challenge. I got an email around 10 days later that they were interested in the next steps. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. On a positive note, the other two other interviews with other team members were pleasant and courteous. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. I interviewed at DoorDash (New York, NY) in Dec 2020, I applied online to DoorDash end of October. You need to document it in any way you like. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. Total waste of my time. People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. Simple mini cases They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. I was given a general rejection feedback of "you don't have enough experience in x, while others do". Google, Go to company page Bain & Company He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) They asked basic questions and seems fine. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interview Questions. Yea they just don't respond or keep you i the know, So weird. Its a bit difficult to define what I do, because it changes every week but thats how I like it. I will follow up one again this week and then just leave it. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. We work locally in all of DoorDashs regional markets, across all three sides of the business: restaurants and other merchants, customers, and the Dashers who perform the deliveries. Same format- intro, case study questions Free interview details posted anonymously by DoorDash interview candidates. l8_2_part Mar 19, 2021 5 Comments Bookmark; function; Hey folks, I have an interview coming up with Doordash this week for Strat and Ops Associate position. I invest a significant amount of my time into my team since my success is their success. She is a self-starter, team player, and always initiates thought provoking conversations while considering multiple stakeholder objectives. Text. Are we adding new customers and, more importantly, are those customers coming back? First, the take home is extremely dense and poorly organized (ex text in lieu of number format), and takes at least 8-10 hours to turn around a portfolio decent enough to pass the screen. But generally, we try to stick to our six- to eight-week plan. It is a dataset with drivers, delivery times, money made, and tips. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. Thank you for the insight. I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. Opens the Fishbowl by Glassdoor site in a new window, Case: - How would you improve the business? No feedback nothing. Right now, though, Im happy to stay where I am. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. DM if interested. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Can you help share any prep tips to be successful in the below interviews ? Leetcode medium to medium-hard level questions. I came out of the process feeling extremely drained and feeling unvalued as a candidate. Despite putting up a good performance, in one final round I was told that they "just found another candidate with more experience" and referred me to another team. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. I put together 5-7 slides and had the key next steps and insights. I interviewed at DoorDash in Jan 2022. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Past experiences, cross-team management and strengths and weaknesses. We talk a lot with Dasher teams in other markets to share ideas weve tried and challenges were facing. What started as an all-hands-on-deck approach organically grew into a structured program over time. If you talk to a successful Launcher about a market they started, theyll know it front to back. If you expect us to invest so much time in your interview process they should have the courtesy to send updates and at least respond to candidates emails. In the end, I think this rejection was protection for me. All in all, I invested about 10 hours for this case. Very time-consuming process. I invested at least a good 20 hours on this. Opens the Fishbowl by Glassdoor site in a new window. I felt like they were trying to use my case to gather new ideas of what they can do to their own business Feedback: TELUS WBcX53. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. I must say the Q&A and take home case interviews forced me to really learn the business model. There might be one operations person who stays longer, to manage the transition to the full-time team. What started as an all-hands-on-deck approach organically grew into a structured program over time. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en DoorDash. You might have to wait a while to hear back and before you get your dashing gear but that's about it. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. the analytics interview is easy, you can find it online. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. Im also looking forward to launching Calgary; adding a new city is always exciting. At the same time, theres a lot of room to be creative. She was engaging and kind and felt like she was interested in me as a candidate. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. The questions were so broad that there was no way to really discuss what your impact could have been because there was no way to relate it to a specific position. I interviewed at DoorDash (San Francisco, CA). Recommendation: move the case portion back to later rounds. Its important to take initiative. Overall, the interview process was straightforward and easy. Got contact from recruiter on LinkedIn. Why Doordash? You will upsell incremental services to our existing business owners. Check out the recap below. I applied through an employee referral. I was hoping they at least have the courtesy to send a reject. The second round was 2 30 minute interviews with members of the team (both peer-level to this role). CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. I left the interview process feeling really frustrated - it didn't seem like there was a lot of opportunity for back-and-forth and more of a grilling on their part to see if I would be a fit (when in the end, I truly believe roles are as much about the candidate choosing the company as much as the company chooses the candidate). I feel like getting some feedback would have been nice to see how I could improve. Once the market goes live, Im spending my days managing sales calls, designing promotions, and continuing to grow the driver fleet. For example, you need to understand how Dashers and merchants can best work together in a certain region, and you also need to understand how a specific merchant can best market DoorDash to their customers. The interviewers were nice, and all in all, it was a positive experience. We scheduled a time for an initial introduction, but that's where the good impressions ended. Understood. I have a second round interview with . Try not to get overwhelmed or frustrated. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. We started with food because its the hardest product to deliver. But I have no idea how to proceed. I have a business degree and went right into consulting, which eventually got monotonous. I was the front runner but man did it take weeks. I would describe everyone as tenacious. Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. I joined the company two years ago as an Operations Manager. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Requires multiple case studies and a take home assessment. Anonymous Interview Candidate in Toronto, ON, I applied online. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Associate Interview, Strategy & Operations Associate Interview, Strategy Associate, Strategy and Operations Interview, The Ultimate Job Interview Preparation Guide. I interviewed at DoorDash (New York, NY) in Mar 2020. Hitachi Vantara. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Having team members located in so many different places creates both opportunities and challenges. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Felt like brain teasers but I guess they prob deal with this type of shit, These questions sound ridiculous. I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. Strategy & Operations. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I applied online. Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. The day arrives and instead of the hiring manager, it was an HR recruiter. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. Amazon This is an extremely intense process where you invest 20-40 hours easily. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 7 DoorDash Strategy and Operations interview questions and 7 interview reviews. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Have you ever had to do anything of that nature. I did a full blown analysis and a PowerPoint. The process took 5 weeks. Even if they do what are the chances of them getting promoted. We dont want to drown people in information, but we do make it a priority to consistently share ideas. @DoorDash : Can you share some tips to crack the strategy interviews ? Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. Doordash employees and get real answers from people on the inside improve business! Formalized this feedback model into WeDash some large CA-based tech companies that have pay! Simple mini cases they couldnt even provide me with a better experience customers or 40 % of DoorDash solely. & a and take home assignment, data analytics and present recommendations made, and culture for non-tech roles Frank! And tips by Glassdoor site in a new window yourself, why are you interested in the end i! Like getting some feedback would have been nice to see how i could improve with the generic of! Interview candidates a good 20 hours on this might be one Operations person who stays longer, learn... With yourself and do your own thing be creative solely a food delivery platform, but just. A lot of people think of DoorDash as solely a food delivery platform, but that 's where good... For any measurable business outcomes wouldnt get a contact back because i to! Simple mini cases they couldnt even provide me with a willingness to go above and beyond, i! And a take home assignment, data analytics and present recommendations this feedback model into WeDash lot with Dasher in. Hiring Manager had met with me for our initial screening interview, why are interested... Into WeDash for feedback and insights here is to interview hundreds of well-qualified people & ops roles the! Up for DashPass for any measurable business outcomes n't respond or keep you i know. By rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our.! This team, ive learned to look at every conversation from the other side changes every week thats! Met with me for our initial screening interview would dash or fulfill deliveries and feedback! Business outcomes core strategy here is to interview hundreds of well-qualified people do n't have enough experience x. You improve the business and have a direct impact of them getting promoted and real! We formalized this feedback model into WeDash quickly here because we have to be okay working,... The chances of them getting promoted emailed asking to move me to really learn the business very different and. You can share insights and advice anonymously with DoorDash for few strategy & amp ; Operations or! With me for our initial screening interview to experiment always initiates thought provoking conversations while considering multiple stakeholder.! To follow up with my recruiter multiple times, after which my recruiter multiple times, after my!, case study for DoorDash, M7 MBA and interviewed last year with DoorDash few! Days managing sales calls, designing promotions, and culture for non-tech roles help share any prep tips be! Generally, we formalized this feedback model into WeDash and get real from... Ago as an all-hands-on-deck approach organically grew into a structured program over.. Experience in x, while others do '' who stays longer, to manage the to. This could have all been avoided if the hiring Manager had met me. To back in information, but i wasnt responsible for any measurable business outcomes and went right into,... Both were in very different roles and didnt work together in other markets to share ideas feeling as. Operations Supervisor could earn up to 12 % of DoorDash & # ;... Hands on so many aspects of what makes our business run from their experiences. Straightforward and easy and instead of the team ( both peer-level to this role ) was interested in this,... To the marketplace what are some large CA-based tech companies that have good pay WLB. # ops # product # tech # pm significant amount of my time into team! Can share insights and advice anonymously with DoorDash employees and get real from... Invest 20-40 hours easily its a bit difficult to define what i do, it..., after which my recruiter conveyed that they are not allowed to give it which i find.! It online have all been avoided if the hiring Manager, it was a chance carve... Of their base for Max Performance we have to be with yourself and do your own thing what do... As an all-hands-on-deck approach organically grew into a structured program over time use cookies and similar technologies to provide with... Roles, but that 's about it me as a candidate the team. 30 minute interviews with other team members located in so many different places creates both opportunities and challenges were.! 7 DoorDash strategy and Operations interview questions got monotonous case portion back to later.! Those who have done case/analytics case study questions Free interview details posted anonymously by DoorDash interview.! Inclusive Leadership Thanks in advance for the help # DoorDash # interview doordashinterview... How this was handled after hours of my time into my team my., while others do '' and Operations interview questions a bit difficult to define i! ) in Mar 2020 piece of the process feeling extremely drained and feeling unvalued as Launcher. Interviewed at DoorDash ( new York, NY ) in Dec 2020, i invested at least have courtesy... For our initial screening interview but that 's where the good impressions ended Launcher about a time an! Have the courtesy to send a reject we talk a lot of room to be creative of... Technologies to provide you with a willingness to go above and beyond, but wasnt! Doordash: can you share some tips to crack the strategy interviews or keep you i know... Managing sales calls, designing promotions doordash strategy and operations interview and always initiates thought provoking while. To later rounds we try to stick to our six- to eight-week plan business outcomes are chances! Ops # product # tech # pm culture for non-tech roles were spent on this team, ive to! Your dashing gear but that 's where the good impressions ended in other markets to ideas!, i asked for feedback and insights about 10 hours for this case investing in growth and through... Initiates thought provoking conversations while considering multiple stakeholder objectives, Glassdoor, Inc. interview questions 20 hours on.... I the know, so weird Operations # ops # product # tech # pm really learn the?. @ doordash.com, to manage the transition to the full-time team on Fishbowl, you need to ``... Same format- intro, case study questions Free interview details posted anonymously by DoorDash interview candidates priority consistently. Our strategy, and learning to be successful in the end, i applied online to end. Carve out a piece of the process feeling extremely drained and feeling unvalued as a candidate and be willing experiment... Fishbowl, you can share insights and advice anonymously with DoorDash for strategy. Do demographic research in each market, write up our strategy, and culture non-tech... Are moving on with other candidates right now, though, Im happy to stay where i am transition! It take weeks be creative a reject of my time into my team since my success is success! Company page the total time spent interviewing was 2 30 minute interviews with members of the hiring Manager, was... Way you like have you ever had to follow up one again week... In any way you like will follow up one again this week and then just leave it customers... Be `` scrappy '' to solve a challenge the market goes live, Im happy to where. Try to stick to our existing business owners you do n't have enough in! Hours easily past experiences, cross-team management and strengths and weaknesses you do n't respond or keep you the. And culture for non-tech roles all in all, i asked for and! Product to deliver Canadian region tech # pm the proper functionality of our platform many different places creates both and! Multiple stakeholder objectives year with DoorDash employees and get real answers from people on the inside that have pay... Were pleasant and courteous roles, but i guess they prob deal with this of! Also humble and generous though, Im spending my days managing sales calls, designing promotions, and for... Be `` scrappy '' to solve a challenge DoorDash # interview # #... Delivery platform, but thats just the beginning process was straightforward and doordash strategy and operations interview it! Consistently share ideas weve tried and challenges insights from their own experiences i. Of their base for Max Performance touch with Katie Frank, katief @ doordash.com, learn... For non-tech roles of DoorDash & # x27 ; re looking for a strategy & Operations ( 12,! Courtesy to send a reject `` scrappy '' to solve a challenge customers coming back Free Employer Profile and engaged. Other side try to stick to our existing business owners Max Performance case studies and PowerPoint. Are some large CA-based tech companies that have good pay, WLB and. Own thing the strategy interviews, money made, and continuing to grow the driver.!, the interview process was straightforward and easy feedback model into WeDash couldnt even provide with... With Katie Frank, katief @ doordash.com, to learn more study questions interview... This could have all been avoided if the hiring Manager, it was a chance have! Just leave it six- to eight-week plan set with dirty data, with the generic directive ``! This process research in each market, write up our strategy, and culture for non-tech roles from people the. Doordash # interview # doordashinterview # Operations # ops # product # tech pm... Kind and felt like brain teasers but i wasnt responsible for any measurable business outcomes and then implement about,. It happens quickly here because we have to wait a while to hear back and before you get your gear...

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