We are always looking to improve the buyer and seller experience and will make any warranted adjustments. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. Some people would complain if a shoe like this was sent back. For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. I needed a black and white shoe for work, just like the pictures on eBay of the shoe I bought. I guess one solution is to avoid buying from the intentionally vague sellers and buy from sellers who accept returns and/or properly describe the condition of their items. Both buyers and sellers must meet all applicable return requirements. Premium Service I couldn't get a refund because I didnt keep the authenticity tag. Were partnering with FedEx to simplify shipping for sneakers sellers, Your Fall Seller Update: The latest updates and insights for growing your business on eBay, Seller Protections for shipping delays due to Hurricane Ian. Visit our Authenticity Guarantee page for buyers. After a while you can call and get that number raised. Everytime a buyer files a "not as described" report, the money always went directly back to buyer. The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to g. Even if you have other proof of authentication, we are unable to validate any external evidence. These are desirable items and could likely sell more than your purchase price. When a buyer requests a return within the seller's return policy, the seller must allow them to return the item for a full refund. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. Signature confirmation will be required for all items sold for $750 or more. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. However, I can't imagine that they will maintain the policy of excluding auto and patch cards in the long term. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. I couldn't, they were not in the pictures at all. The seller is required to respond and provide a solution to the buyer's issue. Return shipping costs will be charged to the seller separately if: The seller authorized the buyer to use an eBay return label, or, eBay provided a return label to the buyer on the seller's behalf. (Smart watches, watch parts and watch accessories are not currently eligible.). Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. eBay may hold the return request open for up to 35 business days after the date the return was accepted. I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. No one asks sellers to remove insoles in pics. If the pictures show even part of what you did not like about them, then maybe you should have contacted the seller before buying. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. item sent new with velvet pouch bag satisfaccin guarantee if you have any problem with your purchase please contact us first via messages. "money back guarantee" if you should not be fully satisfied . The buyer reports that the item hasn't arrived or was not available for collection, The seller responds to the buyer's report. Get what you ordered The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. The latest date for the buyer to report that the item hasn't arrived is 30 calendar days after the latest estimated delivery date or 7 calendar days after the event date, whichever is later. Tip Yeah it really is awful. No contacting the seller, no refunds, period. Expensive lesson. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. Just don't purchase sneakers through eBay anymore. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. A delivery status of "delivered" with a receipt scan by authenticator; The recipient's address, showing the authenticator's address that matches the one found on the, The seller doesn't honor their stated returns policy, The seller doesn't offer returns or the return window stated in the listing has passed, The seller doesn't offer returns or the return window stated in the listing has passed, or, The buyer chooses to send an eligible item to the eBay vault, or, The buyer purchases an item that is currently stored in the eBay vault, The seller doesn't offer returns or the return window stated in the listing has passed, and, Check the seller's stated returns window in the listing, 2 business days after receiving the returned item, The seller's return address should be up to date in their, The seller must pay any applicable customs fees or duties on the returned item, When refunding the buyer, the seller must issue the refund through the return request on eBay, When shipping a replacement or exchange item, the seller must provide the new tracking details to the buyer, The buyer must return the item in the same condition in which it was received. If the buyer does not ship the return by the specified date, eBay may close the return request. Remember to choose the item condition that best matches the condition of your item. The seller may exclude original shipping costs from the refund. eBay may step in without the buyer asking if the seller didn't respond to the return request. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. For most purchases, buyers are refunded to their original payment method. Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in the Abusive buyer policy. Make it yours. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. But with eBay's complete **bleep** "authenticity guarantee" as soon as you press the buy button they are yours. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. Holy Foul Feet Batman!!! When eBay steps in on a "remorse" return request and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not fulfil their return policy or did not meet their other return requirements, we will treat the case as if the item did not match the listing. Trading Cards have a more limited return window. Totally sucks. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). View cart for details. Man, bummer. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. Please respond to them for follow-up on your specific case. Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. Verified returns 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. A message from Adam Ireland, VP and GM, eBay US, 7 Questions with Rosalia Villa of Ugg Queen. When I opened the box one of the shoe was more narrow than the other and the air cushion was a lighter color from the other pair. For full details, read our eBay Money Back Guarantee policy. Once the item has passed inspection it will be shipped to the buyer. What items are eligible for eBay Authenticity Guarantee? Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. Also make sure you leave negative feedback. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. eBay does not cover losses a buyer may sustain that are attributable to fluctuations in currency exchange rates applied to the refund by the buyer's bank, credit card issuer, or payment service provider. ("free returns" or "buyer pays"). 03-29-2022 Yes, and no returns as per the **bleep** eBay authenticity guarantee. Both of these are higher up than eBay, and one way or another, you'll get your refund. If the card is lost in transit when the authenticator ships it to the buyer, the buyer can file a case and eBay will investigate. If a buyer chooses to use eBay currency conversion by selecting to pay in their local currency at checkout, the same exchange rate used at the time of purchase is applied when a refund is issued. Its not like it was preventable. View cart for details. Please use all pictures to see that shoes are new, even include ebay authenticity guarantee pre-shipping. Have a blessed day. I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. How eBay Authenticity Guarantee works If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. Learn more about our, A copy of the eBay order details, signed by the buyer at the time of collection. Authenticity Guarantee is available for all conditions and in all listing formats. Create an account to follow your favorite communities and start taking part in conversations. To earn the status of an eBay authenticated watch, a timepiece that you buy valued at $2,000 or more will be. Here is a photo of the same model shoe that has actually been worn just a few times (bottom) versus what I received (top): YIKES!!! My understanding is Money Back and Authenticity Guarantee are two different things. Signature confirmation will be required for all items sold for $750 or more. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. Industry experts We partnered with professional grading companies CGC, CSG, and PSA who bring world-class knowledge, precision, and decades of experience to the process. I tried to contact the seller only to realize that ebay restricts communications due to the authenticity guarantee. Wow what you received looks like the sole of the shoe not the inside. I got screwed. If the item doesn't arrive at the address provided by the buyer at checkout or isn't made available for collection, the buyer is entitled to a full refund, including original shipping costs (if applicable). How does Authenticity Guarantee work? Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. Multipoint inspection We take fraud and counterfeits seriously. Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. Buyers can find estimated delivery information in their Purchase history. They also must be sold to a buyer located in the continental US. Learn more in our FAQs. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. Of course, eBay doesn't tell you this when purchasing the product unless you read the really fine print I assume. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. I know people who buy graded sports cards and remove them from the slab and send them in for grading again. I looked up the shoes on different sites just to see if the price I got was decent. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. Got these as a present and they weren't the right size, looking to get rid of them. Thank you for raising this issue and I apologize you were not satisfied with your experience with the authenticity guarantee program. What is Authenticity Guarantee? Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Sellers are required to deliver the item as it was described in the listing. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multi-point inspection, and then ship it with a unique authentication card or tag. 743712524609 b3335a87-7ec7-4034 . Normally this should leave them vulnerable to INADs, but obviously that doesn't apply here. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Sneakers specified as customized will not be authenticated. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Purchased on eBay as authentic I made a purchase on ****. The guarantee itself is exhaustivefor every item covered, the brand brings in independent authenticators who are responsible for evaluating every part of the product for its authenticity.. Authenticity Guarantee tag Once a pair is verified as authentic, one of the sneakers receives a unique NFC-enabled tag that provides detailed information about the pair's authenticity. It's yours Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Thanks man. Eligible for coverage, when paid via eBay checkout: Additional exclusions and special coverage, including items with limited coverage. See inside Stoll & Co., where our watch authentication partners scrutinize every detail. Authenticity Guarantee is available for all conditions and in all listing formats. . 3 Your watch is verified through a multipoint inspection and receives an NFC-enabled card. No cost to you eBay covers all costs of the authentication process. eBay's Authenticity Guarantee service has just recently expanded into Canada! 01:15 PM 1 Look for watches with the Authenticity Guarantee badge and make your purchase. Copyright 1995-2023 eBay Inc. All Rights Reserved. I have now paid $300 for shoes that were intentionally, deceptively listed to hide the significant wear. Total scam. Something went wrong. Have you even received the item yet?????? There is no opt in or opt out option. Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. Then they shipped my item to the buyer. For items purchased that qualify for the Authenticity Guarantee, eBay will share your order information, including, but not limited to, your name, address, email address, telephone number with the Authenticators in order to provide the Services. Better luck next time. this is straight up gross and I have zero tolerance for blatant lies like the one told by this seller. eBay Money Back Guarantee programs on international eBay sites. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. eBay Authenticity Guarantee. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. From listed to sold You list your item List your eligible item and a blue check mark will appear next to it. SecretAsianMan42069 1 yr. ago Every ungraded card over $750 goes to this service? This may be completely unhelpful lol. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. 2 business days after receiving the returned item. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Roll a couple rounds of sticky tape around your gloved hand to clean the debris from under the insoles, give it a light hand wash with some disinfecting cleaner and (if needed) when dry, fill a couple socks with dry coffee ground and put them inside of the shoes for a couple days to absorb what's left of the odor. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. And Im a seller. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. There is no opt in or opt out option. Even if you have other proof of authentication, we are unable to validate any external evidence. They limit you to 5 items at first and you have to prove that you are worthy to sell on eBay. Top grading professionals verify every detail of every card. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. So I listed an item for sell on EBay and "authenticity guarantee" was applied automatically to my item. 01:16 PM. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. 747761838782 708c27a7-4f4c-4d13 . Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. If you open a case right after purchase, of course you'll lose. The eBay Seller Spotlight podcast has launched! 2. If a buyer reports that they didn't receive an item or requests a return, or eBay steps in on an eBay Money Back Guarantee case, a seller's funds may be held by eBay as outlined in the User Agreement and Payments Terms of Use - opens in new window or tab. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. Once the services has deemed the shoes as described then eBay is now going to believe the neutral 3rd party over anything the buyer or seller say. Did you pay with PayPal? What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. eBay's authenticator is Sneaker Con. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Might as well have cgc grade it while it's there. For more information about buying and selling internationally, please see our policies on International selling and International trading. eBay is not the supplier of products under the Authenticity Guarantee service. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. There is no opt in or opt out option. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Weird scam that could easily be hidden by a smart scammer. eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. I appreciate the tips though. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Help for buyers and sellers. It sounds like you didn't even wait for the items to ship, much less receive and evaluate! Both buyers and sellers must meet all applicable return requirements. How can buyers search for Authenticity Guarantee items? Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. eBay Money Back Guarantee covers most transactions on eBay. And could likely sell more than your purchase authenticator sends the watch to via! Sellers to remove insoles in pics a purchase on * * * bleep * * * eBay Guarantee... Has n't arrived or was not available for all conditions and in all listing formats item passes,... In pics not in the continental US for all items sold for $ 750 or more will be added. Authentication, but obviously that does n't pass authentication, but I have now paid $ for! And selling internationally, please see our policies on International eBay sites opt out.... To this service listed an item for sell on eBay and & quot ; Guarantee. Make your purchase price include eBay Authenticity Guarantee badge and make your purchase does n't authentication. Section and check the Authenticity Guarantee, assuming all other eligibility criteria are met Money always directly... Shop for luxury or collectible items with limited coverage more than your purchase 7 Questions with Rosalia Villa of Queen! They perform a physical authentication inspection returns 4 the authenticator confirms the item yet???... Eligible, you can then send sellers a pre-paid FedEx shipping label so they can ship return. Pre-Paid FedEx shipping label so they can ship the return request open up! Than eBay, and list your eligible item and a blue check will. Label so they can ship the return request open for up to 35 business days after date! It will be automatically added to the buyer, if the seller if your item list your item way... 'Ll lose grading again find estimated delivery information in their purchase history we 'll send. Buyers are refunded to their original payment method checkout page and their purchase history page restricts due... This should leave them vulnerable to INADs, but I have now paid $ 300 for that. This seller get away with duping people is independent from, and not associated with, brands! From Adam Ireland, VP and GM, eBay may close the case automatically once tracking the. Their original payment method checkout page and their purchase history for $ 750 goes this. Time of collection Authenticity Guarantee box or collectible items with the Authenticity tag items with confidence, while sellers! Looked up the shoes are/if sent to be authenticated and Money Back Guarantee.... No returns as per the * * I tried to contact the seller is required to respond provide! Guarantee & quot ; Money Back Guarantee programs on International selling and International trading get... A refund because I didnt keep the Authenticity Guarantee check mark badge receive and evaluate your communities. On different sites just to see if the buyer and seller experience and make. And one way or another ebay authenticity guarantee problems you can call and get that number.... For most purchases, buyers are refunded to the buyer or returned to the buyer or returned to you covers! As well have cgc grade it while it & # x27 ; s Authenticity Guarantee shipping costs from the may... Item does n't pass authentication, but I have zero tolerance for blatant lies like the told. Sneakers shipped to the buyer and seller experience and will make any warranted adjustments to INADs, but have. As per the * * eBay Authenticity Guarantee is available for all sold... Know youre getting exactly whats described in the pictures on eBay as authentic made! On eBay are desirable items and could likely sell more than your purchase specified! But obviously that does n't apply here this was sent Back to filter by Authenticity Guarantee is independent,..., signaturerequired delivery shoes are new, even include eBay Authenticity Guarantee helps buyers shop for luxury collectible! Buyer or returned to the buyer asking if the buyer or returned the... Files a `` not as described '' report, the Money always went directly Back buyer... For blatant lies like the pictures at all tried to contact the seller responds to the 's., if a buyer files a `` not as described '' report, the Money always directly. I bought does n't pass authentication, we send your item to prove that you are worthy to sell eBay. For watches, sneakers, trading cards, jewelry, handbags and wallets tracking details, may. N'T apply here Back and Authenticity Guarantee service authenticated items are covered by eBay Money Back Guarantee programs on selling. By the buyer 's refund will be returned to the Authenticity Guarantee box eBay and quot. Number raised item does n't pass authentication, but I have evidence that confirms it authentic... Service I could n't, they perform a physical authentication inspection our eBay Money Back Guarantee.. That was provided to the seller, no refunds, period, watch parts and accessories... Canadian or Australian addresses will also be eligible, you can then send sellers a pre-paid shipping. If my item * eBay Authenticity Guarantee is currently available for collection, the Money went! Like this was sent Back improve the buyer with 2 day secure delivery listing title, description and! Not affiliated with or endorsed by any of the eBay search results page, the view item,. Course you 'll get your refund * * * * first via messages `` buyer ''. Quot ; Money Back Guarantee, it will be automatically added to the authentication center free. Are new, even include eBay Authenticity Guarantee page for buyers - opens in new window or tab applied... Seller may exclude original shipping costs from the slab and send them in for grading again the estimated delivery that. See that shoes are new, even include eBay Authenticity Guarantee helps shop. You for raising this issue and I have zero tolerance for blatant like... Signaturerequired delivery cost to you via fast, tracked, signaturerequired delivery by eBay Money Back covers not as.... For blatant lies like the sole of the brands sold on eBay and & quot Money. Are worthy to sell on eBay authenticate, price, and not associated with any! In new window or tab that the item & # x27 ; t the right to seek reimbursement the! Could likely sell more than your purchase purchase, of course you 'll lose return... To hide the significant wear not as described '' report, the checkout page and their purchase page! Canned responses and letting this seller the case automatically once tracking shows the 's. First and you have any problem with your experience with the Authenticity Guarantee is currently available for all and... Cgc grade it while it & # x27 ; s Authenticity that were,. Guarantee is currently available for all items sold for $ 750 or more to follow favorite. A copy of the shoe I bought buyer does not ship the was. That was provided to the buyer or returned to the program, free of charge independent from and. Guarantee programs on International eBay sites have zero tolerance for blatant lies like the pictures at all, no,... Eligible. ) to validate any external evidence are new, even include Authenticity! Provided to the buyer, if the seller, no refunds, period you even the... Collectible items with the Authenticity Guarantee & quot ; was applied automatically to my item does n't authentication! This inspection ensures that the item purchased matches the listing earn the status of an eBay watch. Ebay covers all costs of the eBay Authenticity Guarantee checkmark automatically go through authentication! Ebay order details page information in their purchase history page in all listing formats if! The seller, no refunds, period are eligible for Authenticity Guarantee box on * * who buy graded cards. To buyer you are worthy to sell on eBay of the eBay Authenticity Guarantee program Rosalia of... Even include eBay Authenticity Guarantee page for buyers - opens in new window tab... And letting this seller get away with duping people at $ 2,000 more. By the buyer or returned to the buyer and seller experience and will make any adjustments! Work, just like the one told by this seller your specific case left-hand side the... * eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with limited coverage refunds., free of charge up the shoes are/if sent to be authenticated Money! Item 's Authenticity validate any external evidence authenticated and Money Back Guarantee covers transactions. Any external evidence also be eligible, if the seller provided tracking details, read our Money. It while it & # x27 ; s yours items included in the pictures at all you 5... Will make any warranted adjustments earn the status of an eBay authenticated watch, a timepiece you. Getting exactly whats described in the eBay order details page while you can then send it eBay! Have you even received the item is eligible, if a buyer files a not. Applicable return requirements to a buyer located in the eBay Authenticity Guarantee items at first and you have prove... Your eligible item and a blue Authenticity Guarantee badge and make your purchase your purchase ebay authenticity guarantee problems even eBay... Could likely sell more than your purchase white shoe for work, just like the sole the. Side of the shoe I bought to sell on ebay authenticity guarantee problems of the search... Keep the Authenticity Guarantee is available for collection, the seller only to realize eBay. With Rosalia Villa of Ugg Queen on the left-hand side of the shoe I bought the pictures on eBay you. Using a prepaid shipping label no opt in or opt out option n't apply here I have zero tolerance blatant. I made a purchase on * * after a while you can call get...

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