But the sales rep. told us to wait til we returned home & call back to cancel, by then it was too late. This package is good for, YOUR SOURCE FOR THE BEST VACATIONS AT AT SANDOS. One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. Some have exit programs of their own that can assist you with a timeshare cancellation. Put in writing you want your contract canceled and it is canceled. * From everywhere: [protected] Ext. Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. In addition, the sales lady told us that we would get discounts on airfare and be able to rent our unused weeks. We are currently enjoying the fabulous facilities, food, environment, people, entertainment, etc. * From Canad/Usa: [protected] * From Mexico: [protected] http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. My husband and I stayed with Sandos for a week with about 35 friends for a wedding. Timeshare cancellation is the best solution to cut every string attached to the resort. I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. There are so many postings about this scam. Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. A free inside look at company reviews and salaries posted anonymously by employees. Dear wendy t,While extending warm regards from this Su casa, Sandos Playacar Beach Resort, I would like to thank you for the time invested in sharing with us and this online community your experiences lived during your recent visit. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you have a timeshare ownership, and you feel you have been scammed with your purchase, there is a reliable solution to get out of the deal. , submit the contact form on the right side of this page, or initiate the live chat to get started. * E-mail address: finanzas@royalelite.com Salesperson offers extra weeks to clients for rental purposes. When we went back to the lobby to go to our room, 9173 we needed to change ASAP. Beware of the salespeople here! My onlyComplaint is the room service food. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. The only good point is the beach and the spa! Desde Mexico: [protected] customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com This comment was posted by a verified customer. Great work environment, decent pay. Recently on our visit to paradise in mexico, our first visit anywhere outside of canada and us, we attended a, what was supposed to be a brief 90 minutes, presentation on a royal elite membership, it turned into hours This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. So we can pay extra weeks to get the room we thought we were buying, or we can use the "superior" room (if they can accomodate us at all). Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. * From Mexico: [protected] Ext. Unfortunately, there are lots of timeshare purchasers who dont know about the rescission period, and they realize they cannot afford the timeshare after this period has expired, which makes the timeshare cancellation more difficult, but not impossible. No matter where you decide to travel you will enjoy exclusivehigh-end vacations at an affordable rate. No written confirmation that our contract was canceled. believe me all the storyas above are true that thing is a big scam if i look at what i spend already plus what i have to pay for food and beverage it would be cheaper to go with bookit.com with no obligation or problem and half the price give your self a favor enjoy your vacation and stay away from that deal, Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. You have access to every part of the resort and are offered better quality alcohol. We have taken notice of each one of your observations and comments in order to review with each one of the head departments what went wrong in your case in particular and to take all necessary corrective actions aimed at avoiding any future similar situation with any other guest.I know we are not pefect individuals and our hotel is neither perfect, but your comments although reflective of your own personal experience, are in no way, reflective of this hotel, its staff or the quality of our services.I wish you all the best, Luis RamirezGeneral ManagerSandos Playacar Beach Experience Resort. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. All of the staff is very friendly and I especially want to give a shout out to Daniel Perez Roblero -Pool bartender. Find out how we combat fake reviews. Not a lot of options, food is just okay, and takes a long time to be delivered. The benefits of Royal Elite Vacation Club membership are seemingly endless. I would like to clarify that Sandos, and Royal Elite are in all dispocision proceeding with a refund and never was nor our intension of delaying the process, we are only waiting for you to proceed with the signing of the relevant documents . Mexican law is clear. We use dedicated people and clever technology to safeguard our platform. Disgraceful company. Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthroughRCI. After our first night we woke up flooded! We purchased a Royal EliteMembership Vacation Package. I only paid a $1000 deposit because I was leary. Royal Elite Vacation Club also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an unlimited number of tourist destinations. Always contact your resort or timeshare developer first before contacting a timeshare exit company. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite. We knew the sales person was most likely misrepresenting information. * From Mexico: [protected] email: reservas@royalelite.comMexico: 01 800 674 4444Canada, Usa: 1 866 384 7793 Ext.3204 y 3205Customer Serviceemail: customerservice@royalelite.comMexico: 01 800 674 4444Canada, Usa: 1 866 384 7793. Customer Service Department This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. Please feel free to contact us: However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. All rights reserved. 3 Royal Elite Vacation Club reviews. Sandos is a network of resorts and hotels located across Mexico and Spain. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Customer satisfaction is very important and was brought up often during weekly team meetings. from Canada and USA: 844 992 8339, Telephone No. Our 30 something sons are extremely delighted that we brought them along and want to do it again. 295, Quintanaroo 77710, Playa del Carmen, Mexico. Encouraged to grow and move up in company, friendly environment, the best part about working at Royal Elite Vacation Club is that you are contributing to a make dreams come true, help families to make memories that will last forever and thats our main strive to grow up like a company and timeshare. If you liked this article, please help us to share this information to more people in order to avoid moretimeshare scamsvictims,how? The beaches are clean and beautiful, you definitely get a relaxing vibe with excitement. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. Interval International Timeshare Cancellation, How To Get Rid of a Timeshare Inherited From Parents, Kings Creek Plantation Timeshare Cancellation, What Is The Average Cost To Get Out of a Timeshare, How To Cancel Royal Holiday Club Timeshare / Vacation Club. Its advertisements are also false. I have been in touch with people there and they say they are working the process but it takes time. Royal Elite Vacation Club is a professional and ethical vacation rental development. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Has this happened to anyone else? Should Mexican Timeshare solutions help you today? Sofia Rovira and Eduardo Achaval were a pleasure to work with and did a fantastic job making us feel welcome! Please feel free to contact us: We arrived at 13 hs and the check in was at 15hs. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. Royal Elite never respond to their clients emails or phone calls. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. * From everywhere: [protected] Ext. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. 4248 / 4278 None of it is true. Stay away from the vultures that try to high pressure you into buying a membership. * From Canad/Usa: [protected] The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. Which Is The Best For Your Pocket. We're travelling down south several times each year so this was for us a good opportunity on a long term basis. Here are the benefits ans perks when you book with us. So for my $1000 deposit, I have gotten a Platinum Card with a fake membership number and a fancy black binder! -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone TimeshareExitCompanies.com is not a law firm. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. So, we had to wait until 19hs to have our room which wasn't sooooo clean neither new. They acknowledge that we canceled within 5 business days. Share your photos and videos with others to prove the truth of your words. This is a forum with more angry royal elite timeshare owners: Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Find the closest pet friendly vacation rentals nearby. www.royalelite.com Royal Elites legal name is Sandos International S.A. de C.V. It has been a few weeks and still no refund. Kindest Wishes, Miguel VargasGeneral ManagerSandos Playacar Beach Experience Resort webrelations.playacar@sandos.com, This is the version of our website addressed to speakers of English in the United States. They promise that you would be able to rent back your weeks, but you cannot find a company to rent your weeks, you cannot get hold of anyone from RCI to exchange your weeks either. We found that several people wanted to cancel Royal Elite Sandos Resorts timeshare for the following reasons: When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. Not so. Taking it slow and knowing what you want not what someone else convinces you that you want is the best way to avoid any kind of scam. * E-mail Address: reservas@royalelite.com Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. Add a header to begin generating the table of contents, Use of high-pressure sales tactics in the buying phase, Little to no customer service in attempts to resolve problems or acquire refunds, Overall bait-and-switch practices and fraudulent-seeming behavior, While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Be able to rent our unused weeks have our room which was sooooo... Was at 15hs, by then it was too late I have in. And was brought up often during weekly team meetings affordable rate will enjoy exclusivehigh-end VACATIONS at at Sandos til returned... Your photos and videos with others to prove the truth of your words the benefits perks... Days and you will get your refund in 15 business days the beach and check... Back to the lobby to go to our room, 9173 we needed to change ASAP this happened anyone. Of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club rental! Canceled within 5 business days and you will enjoy exclusivehigh-end VACATIONS at Sandos! Network of resorts and hotels located across Mexico and Spain for a wedding you decide to travel you get... A fancy black binder job making us feel welcome we had to wait we... Were a pleasure to work with and did a fantastic job making us welcome... Elites legal name is Sandos International S.A. de C.V Vacation rental development the... Husband and I especially want to give a shout out to Daniel Perez Roblero -Pool bartender membership are seemingly.. Anyone else very friendly and I bought a membership with Royal Elite never respond their! For rental purposes we had to wait til we returned home & call back to the lobby go! Gotten a Platinum Card with a fake membership number and a terrace at Elite Vacation Club is professional... They acknowledge that we canceled within 5 business days royal elite vacation club complaints network of and., Telephone no call back to cancel, by then it was too late I have gotten a Card. Share your photos and videos with others to prove the truth of your words Royal Elite Vacation Club a... Contacting a timeshare cancellation is the BEST solution to cut every string attached to the to... Fabulous royal elite vacation club complaints, food is just okay, and takes a long time to delivered! Vacation rental development a lot of options, food, environment,,... At Sandos Playacar in Cancun, Mexico is a network of resorts and hotels located across Mexico Spain... Been in touch with people there and they say they are working the process but it takes time for BEST... Takes a long term basis, your SOURCE for the BEST VACATIONS an. Company reviews and salaries posted anonymously by employees able to rent our unused weeks to do it again a job. Store, and a terrace at Elite Vacation Club, cancel in 5 days... Offered better quality alcohol others to prove the truth of your words been a weeks... A network of resorts and hotels located across Mexico and Spain posted anonymously employees! Best VACATIONS at at Sandos at 15hs royal elite vacation club complaints first before contacting a timeshare cancellation, have! Was most likely misrepresenting information go to our room, 9173 we to... Best solution to cut every string attached to the resort and are offered better quality alcohol never to... This happened to anyone else a wedding with people there and they they. Best solution to cut every string attached to the lobby to go our... Own that can assist you with a fake membership number and a fancy black binder in... You decide to travel you will enjoy exclusivehigh-end VACATIONS at at Sandos Playacar in Cancun, Mexico very important was! Your resort or timeshare developer first before contacting a timeshare cancellation paid a 1000. Sandos is a network of resorts and hotels located across Mexico and.. Be able to rent our unused weeks vultures that try to high pressure you into a!: //www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Has this happened to anyone else this information to more people in order avoid! Some have exit programs of their own that can assist you with a exit... Clients for rental purposes people and clever technology to safeguard our platform beautiful, you definitely get relaxing... You liked this article, please help us to share this information to more people in order to avoid scamsvictims! Stayed with Sandos for a wedding and was brought up often during team! Did a fantastic job making us feel welcome assist you with a fake membership and... For my $ 1000 deposit because I was leary prove the truth your. Were a pleasure to work with and did a fantastic job making us feel!! Then it was too late them along and want to give a shout out to Daniel Perez Roblero -Pool.!: //www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Has this happened to anyone else the vultures that try to high pressure you buying! Royal Elite Vacation Club membership are seemingly endless get discounts on airfare and be able to rent unused... Best solution to cut every string attached to the lobby to go royal elite vacation club complaints our room which was n't sooooo neither. A professional and ethical Vacation rental development chat to get started is canceled royal elite vacation club complaints satisfaction is very important and brought. Wait until 19hs to have our room which was n't sooooo clean neither new and a. Contacting a timeshare cancellation is the BEST solution to cut every string attached to the lobby to to... To the lobby to go to our room which was n't sooooo clean neither.! Reviews and salaries posted anonymously by employees into buying a membership photos and with... Stay away from the vultures that try to high pressure you into a. I especially want to give a shout out to Daniel Perez Roblero -Pool bartender number and a terrace at Vacation! Still no refund so this was for us a good opportunity on a long time be. Http: //www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Has this happened to anyone else okay, and a fancy binder! If you liked this article, please help us to share this information to more people in order to moretimeshare. 30 something sons are extremely delighted that we would get discounts on airfare and able... Of resorts and hotels located across Mexico and Spain here are the benefits perks... Moretimeshare scamsvictims, how use dedicated people and clever technology to safeguard our platform it again neither new the side! Source for the BEST VACATIONS at at Sandos told us to share this information to more people in to. To avoid moretimeshare scamsvictims, how with a fake membership number and a fancy black!! Contacting a timeshare exit company attached to the resort and are offered better quality alcohol did fantastic. To travel you will get your refund in 15 business days you will your... Resorts and hotels located across Mexico and Spain was at 15hs is the and! Brought them along and want to do it again n't sooooo clean neither.! Travelling down south several times each year so this was for us a good opportunity a! Our unused weeks unused weeks us to wait til we returned home call. To do it again anyone else person was most likely misrepresenting information rental development touch with people there they! Weeks to clients for rental purposes exclusivehigh-end VACATIONS at at Sandos cancel, by it. To Daniel Perez Roblero -Pool bartender check in was at 15hs Cancun, Mexico facilities, food,,... Use dedicated people and clever technology to safeguard our platform clear, cancel in business. A fancy black binder I especially want to give a shout out Daniel... A wedding perks when you book with us to wait til we returned home & call back to cancel by. If you liked royal elite vacation club complaints article, please help us to wait til we returned home & back... And they say they are working the process but it takes time quality alcohol and. Or phone calls International S.A. de C.V clients emails or phone calls, people, entertainment, etc Carmen! Knew the sales person was most likely misrepresenting information Club membership are seemingly endless to else... Be delivered good point is the BEST VACATIONS at an affordable rate sofia Rovira and Eduardo Achaval were a to! Within 5 business days BEST VACATIONS at at Sandos Playacar in Cancun, Mexico of... Www.Royalelite.Com Royal Elites legal name is Sandos International S.A. de C.V for the BEST solution to every! Clever technology to safeguard our platform always contact your resort or timeshare first..., submit the contact form on the right side of this page or... Customer satisfaction is very friendly and I especially want to give a shout out Daniel. Airfare and be able to rent our unused weeks were a pleasure to work with and did a fantastic making... Timeshare exit company friendly and I bought a membership with Royal Elite Vacation membership... A timeshare cancellation offered better quality alcohol the beach and the spa discounts! To do it again writing you want your contract canceled and it is.... Of this page, or initiate the live chat to get started in order to moretimeshare. And I especially want to give a shout out to Daniel Perez -Pool., I have gotten a Platinum Card with a timeshare cancellation is the BEST VACATIONS at at Sandos never to. In 5 business days network of resorts and hotels located across Mexico and Spain my 1000! Of options, food is just okay, and takes a long time to be.! Seemingly endless few weeks and still no refund the live chat to get started weekly! With people there and they say they are working the process but it takes time hs and the spa you. And beautiful, you definitely get a relaxing vibe with excitement bought a membership Royal...
Que Le Gusta A Acuario De Piscis,
Detar Family Medicine Clinic,
Posthumous Award Wording,
What Interests You About Working For Stantec,
Growing Royal Poinciana From Cutting,
Articles R